AI Services

RAG

AI systems grounded in your company's actual knowledge — policies, docs, product data, customer history — that retrieve, reason, and answer with citations instead of hallucinations.

RAG

Grounded AI that answers from your internal knowledge — with citations.

PineconeSupabasepgvectorOpenAIAnthropic ClaudeLangChainLlamaIndex
Operating problem

Where this usually breaks

SaaS teams building knowledge-base support assistants

Internal tools teams enabling self-serve answers from docs

Compliance-heavy industries requiring sourced responses

Agencies productizing internal IP for client use

What gets built

A system, not a one-off workflow

Grounded AI that answers from your internal knowledge — with citations.

01

Document ingestion, chunking, and embedding pipelines

AI systems grounded in your company's actual knowledge — policies, docs, product data, customer history — that retrieve, reason, and answer with citations instead of hallucinations.

02

Vector database design (Pinecone, Supabase, pgvector)

AI systems grounded in your company's actual knowledge — policies, docs, product data, customer history — that retrieve, reason, and answer with citations instead of hallucinations.

03

Hybrid retrieval (semantic + keyword) for accuracy

AI systems grounded in your company's actual knowledge — policies, docs, product data, customer history — that retrieve, reason, and answer with citations instead of hallucinations.

Deliverables

  • Document ingestion, chunking, and embedding pipelines
  • Vector database design (Pinecone, Supabase, pgvector)
  • Hybrid retrieval (semantic + keyword) for accuracy
  • Citations and source linking in every answer
  • Evaluation harness to measure retrieval quality
  • Re-indexing schedules so the knowledge stays fresh

Best fit for

  • SaaS teams building knowledge-base support assistants
  • Internal tools teams enabling self-serve answers from docs
  • Compliance-heavy industries requiring sourced responses
  • Agencies productizing internal IP for client use
Outcomes

Why teams keep this running after launch

01

AI that grounds answers in your real knowledge — not made up

02

Citations make every answer auditable and trustworthy

03

Fresh data via scheduled re-indexing, not stale snapshots

04

Evaluation harness catches retrieval regressions early

Implementation

How the engagement runs

  1. Step 1

    Discovery

    Map your workflow, tools, success metrics, and constraints.

  2. Step 2

    Design

    Document inputs, outputs, edge cases, and the system architecture.

  3. Step 3

    Build

    Implementation wired into your real environment with monitoring.

  4. Step 4

    Handover

    Runbooks, documentation, and a clean transfer to your team.

FAQ

Why not just put all our docs into ChatGPT's context?

Context windows are limited, costly, and lose precision quickly. Proper RAG retrieves the right 5–10 chunks for each question — faster, cheaper, more accurate, and citable.

How do you handle confidential data?

Embeddings and indexes can run in your environment. I work with self-hosted options (pgvector on your Postgres) when data residency matters, or vendor solutions with the right contracts.

How do you measure if RAG is working?

Every system ships with an evaluation harness — a set of question-answer pairs we score continuously. Retrieval quality, answer accuracy, and citation rate are tracked over time.

Ready to ship a RAG system?

Book a free consultation. We'll scope your workflow and decide if this is the right first build for your team.